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How do I get invited to take part in surveys? |
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Once you have become a member of Xcel-Online Surveys, you will be immediately eligible for invitations to take part in research. Please see our Terms and Conditions which set out the obligations of Market Xcel Data Matrix Pvt. Ltd. in respect to invitations to take part in research.
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However, in general terms, where a client needs the views of someone who, for example, lives where you do, then you will be put forward for an invitation to their survey. You will be carefully selected to participate in the research should your personal profile fit the requirements of the study. Once you have been identified as a potential participant of the study we will send you an invitation to the email address you registered upon signing up. |
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In what ways will you contact me? |
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We contact you as set out in our Privacy Policy. Primarily we will contact you by email, however on occasion we may contact you by SMS or by calling you for a phone interview.
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You will always be able to clearly identify any communication from us - emails and letters will be very clearly from Xcel-Online Surveys, text messages will always say 'Market Xcel', and in any phone call we will clearly tell you that it is someone calling on behalf of Market Xcel. |
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Majorly, we will communicate with you through e-mails only and these e-mails will be sent to you only on the e-mail id you have used to register with Xcel-Online Surveys. |
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All our surveys are for genuine research purposes and your answers will never be used to try to sell you something at a later date. |
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Why do I need fill the personal details during the Registration process? |
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This will help us to understand which survey you'll be interested in!
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To make sure the surveys we send you match your interests, characteristics (demographics such as age, gender, etc.), geographic location (state or country where you live) and technology use (type of computer, Internet access, etc.), we rely on the information you provide during the registration process. It also helps us to create a panel of consumers that represents the entire population. |
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When we conduct a study, we analyze and summarize the survey results to highlight certain demographic, geographic and technology-related information. To keep our commitment to your privacy, we always look at the survey results ‘in aggregate’. We group responses of panel members together based on their member profile characteristics, and never look at results on an individual basis. |
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